SafeCasino Privacy Policy: how we handle account and payment data

Last Updated: September 10, 2026

Effective Date: September 10, 2026

We use personal data to operate accounts, process transactions, verify identity, secure the site, provide support, administer safer gambling controls and meet legal obligations. This policy applies to our website, account area, cashier, promotions, support messages, cookies and connected service providers.

Data we collect

Account data includes name, date of birth, address, email, telephone, username and currency. Technical data includes IP address, device, browser, operating system, session identifiers and security events. Transaction data includes deposits, withdrawals, payment route, wallet address and account balance history. Verification data can include identity documents, address evidence, payment ownership and source-of-funds records.

Why we process personal data

We process data to perform the account agreement, meet legal duties, prevent fraud, protect legitimate business interests and act on consent where required. Marketing preferences can be changed without closing the account.

Cookies and local storage

Essential cookies keep sessions and security controls working. Analytics cookies measure performance and navigation. Preference cookies remember language and display choices. Marketing or affiliate identifiers may record a referral and promotion attribution. Browser settings can block optional cookies, although essential account functions need session storage.

Payment, verification and support providers

We share the minimum required data with hosting providers, payment processors, identity-verification services, fraud-prevention tools, game studios, support systems and professional advisers. Regulators, courts or law-enforcement authorities may receive data where law requires it.

International transfers and retention

Service providers can process data outside your country. We use contractual and organisational safeguards where required. Retention depends on account activity, transaction rules, anti-money-laundering duties, security investigations, disputes and legal limitation periods.

Security controls

Encrypted connections protect data in transit. Access controls, monitoring, logging, secure hosting and staff permissions reduce unauthorised access. No system removes every risk, so protect your password and tell support about suspicious activity.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability. You may withdraw consent and opt out of marketing. Some records must remain where transaction, fraud-prevention or legal duties override deletion.

Age and safer gambling data

Accounts are for adults who meet the legal gambling age. We use age information to enforce eligibility. Safer gambling records can include limits, breaks, self-exclusion, account contacts and risk interventions.

External links and policy changes

Third-party sites control their own privacy practices. We post an updated date when this policy changes. Material changes can also appear in the account area.

Privacy contact

Email [email protected] or write to Data Protection, 28 Spyrou Kyprianou Avenue, 3070 Limassol, Cyprus. Include enough information to identify the account and request.

Automated security decisions

Fraud and account-safety systems may score a login, payment or withdrawal using device, transaction and behavioural signals. A high-risk result can trigger a manual review. You may contact privacy support if you want information about a decision that materially affects account access.

Complaints to a data authority

You may complain to the privacy regulator that applies to your residence. Contact us first if you want us to correct a record or explain a processing activity; this does not remove your right to approach a regulator directly.

Data accuracy and account updates

Keep your address, telephone number and email current. We may ask for refreshed evidence when an old document expires or transaction activity changes. Accurate data reduces failed payments and prevents account recovery from being sent to an outdated contact.